What personal information do we collect from the people that visit our blog, website or app?
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address or other details to help you with your experience.
When do we collect information?
We collect information from you when you register on our site, subscribe to a newsletter, fill out a form or enter information on our site.
How do we use your information?
We may use the information we collect from you when you register, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
• To administer a contest, promotion, survey or other site feature.
• To send periodic emails regarding your order or other products and services.
How do we protect visitor information?
We do not use vulnerability scanning and/or scanning to PCI standards. We only provide articles and information. We never ask for personal or private information like names, email addresses or credit card numbers. We do not use an SSL certificate
• We do not need an SSL because: We do not collect credit card information
Do we use ‘cookies’?
• Keep track of advertisements.
• Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future.
We may also use trusted third-party services that track this information on our behalf. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies. If you disable cookies off, some features will be disabled It won’t affect the user’s experience that make your site experience more efficient and some of our services will not function properly.
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.
We do not include or offer third-party products or services on our website.
We have implemented the following:
• Remarketing with Google AdSense
• Google Display Network Impression Reporting
• Demographics and Interests Reporting
We along with third-party vendors, such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.
Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising initiative opt out page or permanently using the Google Analytics Opt Out Browser add on.
California Online Privacy Protection Act
According to CalOPPA we agree to the following:
• Via Email Users are able to change their personal information:
• By emailing us
How does our site handle do not track signals?
We honor do not track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
Does our site allow third-party behavioral tracking?
It’s also important to note that we do not allow third-party behavioral tracking
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under 13, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation’s consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online. We do not specifically market to children under 13.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur: We will notify the users via email • Within 7 business days We also agree to the Individual Redress Principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.
CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address in order to:
• Send information, respond to inquiries, and/or other requests or questions.
• Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.
To be in accordance with CANSPAM we agree to the following:
• NOT use false or misleading subjects or email addresses.
• Identify the message as an advertisement in some reasonable way.
• Include the physical address of our business or site headquarters.
• Monitor third-party email marketing services for compliance, if one is used.
• Honor opt-out/unsubscribe requests quickly.
• Allow users to unsubscribe by using the link at the bottom of each email.
The General Data Protection Regulation (GDPR) replaced the requirements of the Data Protection Act (DPA) 1998 in May 2018. The General Data Protection Regulation (GDPR) includes rules on giving privacy information to data subjects in Articles 12, 13 and 14. These are more detailed and specific than in the DPA and place an emphasis on making privacy notices understandable and accessible.
3. Privacy Notice
This Privacy Notice sets out how we may use, process and store your personal identifiable information (PII). We may get that information from you or our partners, through contracts or other legal arrangements you have with us or our partners on behalf of us, in order to deliver contractual/legal obligations. In other cases, we will get that information from you with your permission and consent, or we may receive your personal information from third parties who you have given consent to pass this information on to us.
NuSpark Marketing may collect information from you because we have a legal reason (allowed by law or under contract) to collect the information, or because you have consented for us to do so for a specific purpose.
4. Information Provided
You may give us information about you with your consent, for example:
• Through Contractual agreements
• By filling in a form or sending us an e-mail
• Marketing responses
This information may be personal, financial, business or related to your contractual history with us. You may give us information for legal reasons, such as to enter into a contract with us, when you are buying goods or services from us, or when you are considering these options.
Information we collect about you
If you visit our website, we may automatically collect information about you, for example:
• Technical information
• IP addresses
• Information about what type of device you use to connect to our website
• How you interact with our website.
Information we receive from other sources
We may receive information about you if you use any of the other websites we operate, any other services we provide, or from our business partners instructed to collect information on our behalf.
We also work with third parties, including, for example, business partners, sub-contractors in technical, payment and may receive information about you from them as part of the service we provide you, or for legal reasons.
5. How We Use Information We Collect
We never sell personal information
We will never sell your Personal Information to any third party.
Use of personal information
Personal Information to the third party. In addition, we may share data with trusted partners to contact you based on your request to receive such communications, help us perform statistical analysis, or provide customer support. Such third parties are prohibited from using your Personal Information except for these purposes, and they are required to maintain the confidentiality of your information. If you do not want us to share your personal information with these companies, contact us at email@example.com
We use the information collected through our Subscription Service by our customers for the following purposes: (a) to provide the Subscription Service (which may include the detection, prevention and resolution of security and technical issues); (b) to respond to customer support requests; and (c) otherwise to fulfil the obligations under the NuSpark Marketing Customer Terms of Service.
Use of navigational information
We use Navigational Information to operate and improve the Websites and the Service Portal. We may also use Navigational Information alone or in combination with Personal Information to provide you with personalized information about NuSpark Marketing.
Customer testimonials and comments
We post customer testimonials and comments on our Websites, which may contain Personal Information. We obtain each customer’s consent prior to posting the customer’s name and testimonial.
Use of credit card information
If you give us credit card information, we use it solely to check your financial qualifications and collect payment from you. We use a third-party service provider to manage credit card processing. This service provider is not permitted to store, retain, or use information you provide except for the sole purpose of credit card processing on our behalf.
Security of your personal information
We use a variety of security technologies and procedures to help protect your Personal Information from unauthorized access, use or disclosure. We secure the Personal Information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When sensitive Personal Information (such as a credit card number and/or geo-location data) is collected on our Websites and/or transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.
Social media features
Retention of personal information
We retain personal information that you provide us as long as we consider it potentially useful in contacting you about our services, or as needed to comply with our legal obligations, resolve disputes and enforce our agreements, and then we securely delete the information. We will delete this information from the servers at an earlier date if you so request.
We reserve the right to use or disclose your personal information if required by law or if we reasonably believe that use or disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or comply with a law, court order, or legal process.
6. Navigational Information
We use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web server. Cookies are not used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a Web server in the domain that issued the cookie to you. One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize pages on our Websites, cookie helps us to recall your specific information on subsequent visits. When you return to the same Website, the information you previously provided can be retrieved, so you can easily use the customized features.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the NuSpark Marketing Website you visit. NuSpark Marketing keeps track of the Websites and pages you visit within NuSpark Marketing, in order to determine what portion of the NuSpark Marketing Website is the most popular or most used. This data is used to deliver customized content and promotions within the NuSpark Marketing Website to customers whose behavior indicates that they are interested in a particular subject area.
We may collect demographic information, such as your post code, age, gender, preferences, interests and favorites using log files that are not associated with your name or other personal information.
There is also information about your computer hardware and software that is automatically collected by us. This information can include: your IP address, browser type, domain names, internet service provider (ISP), the files viewed on our site (e.g., HTML pages, graphics, etc.), operating system, clickstream data, access times and referring website addresses. This information is used by NuSpark Marketing to maintain the quality of the Subscription Service, and to provide general statistics regarding use of the NuSpark Marketing Website. For these purposes, we do link this automatically-collected data to Personal Information such as name, email address, address, and phone number.
Why does NuSpark Marketing collect Personal Identifiable Information (PII)?
NUSPARK MARKETING collects PII for the some or all of following reasons:
• To provide services and support to you after you have entered into a contract
• To provide information about products or services you have shown interest in, if you are already an existing NuSpark Marketing customer
• To provide information to you about products or services you have purchased from us, or related products or services
• To provide goods or services to you under contract
• For legal reasons, for example, if you have entered into a contract with us
• To provide information to you about our products and services if you have consented to receive it.
What legal basis does NuSpark Marketing have for processing PII?
NuSpark Marketing may process your information because:
• We have a contract with you
• You have given us permission to do so
• We must provide services to you after you have purchased something from us
• To comply with the law.
Who might NuSpark Marketing share PII information with?
NuSpark Marketing may share your personal information with third parties, either because you have consented to allow us to do so or for legal reasons. For example, we may share your personal information with:
• Sub-contractors and third parties for the purpose of providing or continuing to provide the products and services we are contracted to
• With third parties because you have given consent
• NuSpark Marketing must comply with a legal obligation
• To protect the rights, property, or safety of NuSpark Marketing, our customers or others
• We will exchange information with other companies or organizations to prevent fraud or to reduce our credit risks
NuSpark Marketing may, from time to time, provide third parties with data that has been anonymized, which means that your personal information that could be used to identify you have been removed from the data.
Transmission and storage of personal data
NuSpark Marketing primarily store and process PII data electronically. The company and its employees follow strict protocols in terms of handling and processing data, which meets the requirements of the Information Security standard ISO27001, to which the company is certified.
How long is PII retained?
NuSpark Marketing will not retain PII for longer than required and we will keep this;
• For as long as required by law
• Until we no longer have a valid reason for keeping it
• Until you request us to stop using it i.e. Right to Erasure
The company has an information retention procedure and schedule, which is monitored and complied with.
Refusal to provide NuSpark Marketing with personal information
If the personal information is necessary in order to supply goods or services to you under a contract between you and NuSpark Marketing, then we will not be able to enter into that contract or provide the products or services without that information.
7. Your Rights
NuSpark Marketing will respect individual’s legal rights to their data. These cover;
• The right to be informed – NuSpark Marketing is publishing this Privacy Notice to keep you informed as to what we do with your personal information. We strive to be transparent about how we use PII.
• The right to access – the right to access your information. Contact NuSpark Marketing if you wish to access the personal information NuSpark Marketing holds about you.
• The right to rectification – if the information NuSpark Marketing holds about you is inaccurate or not complete, you have the right to ask us to rectify it. If that data has been passed to a third party with your consent or for legal reasons, then we must also ask them to rectify the data.
• The right to erasure – sometimes referred to as ‘the right to be forgotten’. If you want NuSpark Marketing to erase all your personal data and we do not have a legal reason to continue to process and hold it, please contact us.
• The right to restrict processing – you have the right to ask NuSpark Marketing to restrict how we process your data. This means we are permitted to store the data but not further process it. We keep just enough data to make sure we respect your request in the future.
• The right to data portability – NuSpark Marketing must allow you to obtain and reuse your personal data for your own purposes across services in a safe and secure way without this effecting the usability of your data. The data must be held by us by consent or for the performance of a contract.
• The right to object – Data Subjects have the right to object to NuSpark Marketing processing their data even if it is based on our legitimate interests.
• The right to withdraw consent – If you have given us your consent to process your data but change your mind later, you have the right to withdraw your consent at any time, and NuSpark Marketing must stop processing your data.
• The right to complain to a higher body – data subjects have the right to complain to the ICO if they feel that NuSpark Marketing is not meeting its obligations in terms of GDPR or has not responded to their requests to solve a problem.
8. Opting Out and Unsubscribing
Reviewing, correcting and removing your Personal Information
Upon request, NuSpark Marketing will provide you with information about whether we hold any of your Personal Information. If you provide us with your Personal Information, you have the following rights with respect to that information:
• To review the user information that you have supplied to us
• To request that we correct any errors, outdated information, or omissions in user information that you have supplied to us
• To request that your user information not be used to contact you
• To request that your user information be removed from any solicitation list that we use
• To request that your user information be deleted from our records
• To opt out of being solicited by NuSpark Marketing or third parties
To exercise any of these rights, please email us at firstname.lastname@example.org
We will respond to your request to change, correct, or delete your information within a reasonable timeframe and notify you of the action we have taken.
To unsubscribe from our communications
You may unsubscribe from our marketing communications by clicking on the “unsubscribe” link located on the bottom of our e-mails, or by sending us email us at email@example.com.
9. Changes to Our Privacy Notice
Effective Date: July 25, 2017